Polycom stuck on updating initial configuration dating kaan
There is good information on this site about setting up a Polycom phone to work with Asterisk, but it's rather spread out and unorganized, so I thought I'd take some time to get it all in one place.
These instructions apply to the 501 models, but I believe they would adapt well to other Polycom models.
Although the 5.0.0 release added the ability to leverage the Device Update service it was not yet possible to actually leverage the feature until a new update was published.
Now that the 5.0.1 maintenance release is available then this and all future releases can be handled natively by the Lync server.
It will just take a little time, some elbow grease and some hardware.
To start this off let’s begin with the brains behind it all: the TFTP server, also known as, Trivial FTP server.
If a new update is available LPE devices will wait for a certain period of inactivity on the phone and then automatically download, waiting again for more idle time before rebooting itself to complete the process.
Then enter all the required information and then click “Download Software”.Choose which method of download you prefer and install the software on your local Windows-based machine.In your installation process, you will be prompted to download 2.0 which can be downloaded here if not already installed: These are all of the troubleshooting steps which a Switchvox support representative will guide you through if you call in for assistance on Phone Setup.Please follow this troubleshooting guide step by step and don't skip ahead as many of these steps will not produce the intended results if performed out of order.